Company Profile

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Company Overview

The world's leading brand of bath chillers and recovery bathtubs for 16 years

Flexible customization services available|Accept small quantity orders|Free sample

In This Line for 16 Years
Hi-Q Group, a Hi-tech multinational conglomerate with registered assets of 50 million RMB, located its headquarters in Guangdong, China. We are the first supplier of sport therapy products and solution in China. Our ice bath chiller, recovery tub and cold plunge pod patented products have received positive reviews in the market.

Excellent Customer Services
We provide partners with new product R&D, customization, production, drop-shipping, and professional after-sales service including product training, product maintenance, and product upgrade. Our export percentage is over 95%. Our main markets include Australasia, Eastern Europe, North America, Western Europe, and more.

Professional R&D, Sales and Marketing Teams
We have a creative R&D team that can clearly understand your actual needs and provide efficient solutions. Our professional marketing team offers you the most optimized product combinations and after-sales support. We develop products for you for free, customize the appearance, provide free samples, and each customer has their own dedicated database.

Get a Reply Within 24 Hours
We provide consultation and reply to customer feedback within 24 hours. Experienced engineers help with the installation and maintenance work of some customized instruments. We provide OEM and ODM services. Please contact us for further information.

Basic Information

Total Capitalization
US$200,000 to 299,999
Year Established
2020
Total Employees
150 to 199
Company Certificate
NA
Product Certificate
EC-RED, CE
Business Type
 Manufacturer ,  Wholesaler ,  Exporter ,  Retailer ,  Distributor ,  Consultant ,  Online Seller ,  Other

Trading Capabilities

Total Annual Sales
US$3,000,000 to 3,999,999
Export Percentage
95 percent to 99 percent
OEM Service
Yes
Small Orders Accepted
Yes
Brand Names
HI-Q GROUP
Payment Terms
TT, L/C, Wechat, Alipay, Paypal, Escrow, Credit Card
Main Competitive Advantages
Buyer's Specifications Accepted, Experienced R&D Department, Large Product Line, OBM (Own Branding & Manufacturing), ODM (Original Designing & Manufacturing), OEM Capability, Production Capacity, Reliability, Reputation
Other Competitive Advantages
Free Design and Free Sample
Major Customer
POLAR, ARCTIC, SPARTAN, PLUNG
Export Markets
 Eastern Europe ,  North America ,  Australasia ,  Western Europe

Business Registration Details

Registered Company
珠海市质高创新科技有限公司
Registration Number
91440402MA54ERRCX2
Company Registration Address
珠海市香洲区香洲香悦路1号404房
* In China, company names and addresses are registered in Chinese only.

Production Capacity

Factory Information

Factory Size
12000 Square Metre
No. of Production Lines
15
Number of Production Staff
150 to 199
Number of QC Staff
5 to 9
Year Established
2020
Number of R & D Staff
10 to 19
Address
Hi-Q Group Industrial Park, Beijiao Town, Shunde District, Foshan, Guangdong, China

Other Production Capacity

Materials/Components Used
100% brand supply: 1. Hi-Q Group Self-owned Intellectual Property Electronic Control System. 2. Gree Electric Motors and Fans. 3. Midea Compressor. 4. Sanhua Electronic Expansion Valve. All raw materials and accessories are strictly tested and certified, compliant with CE, RoHS, SAA, ETL and UL standards.
Machinery/Production Process
Self-producing, monitoring all processes and quality: 1-Design appearance, 2-Optimize structure, 3-manufacture metal casings, 4-Assemble components, 5-Perform air leakage tests, 6-Perform water leakage tests, 7-Install electronic control systems, 8-Debug software, 9-Test finished products: 1)-retest for water leakage, 2)-retest for air leakage, 3)-perform electrical leakage tests, 4)-conduct high and low temperature environmental tests, 5)-perform humidity tests, 10-Clean the appearance, 11-Mark equipment codes, 12-Pump out and dry, 13-Package the products, 14-Store in inventory awaiting shipment.
Site Advantages
Close to Guangzhou, Shenzhen, we are located in the industrial chain area of Gree and Midea. The parts supply and transportation of raw materials are very convenient.
The first suppliler of icebath chiller and therapy solutions
Hi-Q Group, established in 2020, is a technology-driven enterprise specializing in the research, development, and manufacturing of products for sports, health, and rehabilitation therapy. Headquartered in Zhuhai, China, with our production and manufacturing base in Foshan, we provide innovative solutions for both cold and heat therapies. We are the first suppliler of icebath chiller and therapy solution in China. Our cold therapy products include water chillers, paired with ice bathtubs and barrels, designed to support athletic recovery, reduce inflammation, and enhance overall well-being.

Quality Control

Other Quality Control

Description of Quality Control/Technical Support Department
An independent department is responsible for checking the safety and quality of all newly developed products as well as those that are mass-produced for buyers. We have professional quality control documents to provide customers with traceable product quality tracking, and quality management engineers are responsible on a one-to-one basis.
Quality Control Procedures
Our products have clear quality control requirements throughout the entire process, Quality Control personnel who are all experts in their respective product assignments check the quality at every stage of production, from raw material inspection, storage environment, assembly, and testing, to the finished product and packaging.
Origin of Materials and Components
All components are from international brands, including Gree motors and fans, Midea Compressor, Sanhua valves and Hi-Q Group Control system.
Additional Information about the Quality Control Process
Hi-Q Group has been implementing the 5S management system all along. We are proud to announce our recently acquired ISO 9001 certification from the China Certification Center.

R&D Capabilities

Other R&D Capabilities

Machinery and Equipment Used
Temperature sensors and data acquisition systems, flow testing equipment, power meters, metal plate shearing machines, bending machines, punching machines, argon arc welding machines, press-fitting equipment, assembly line equipment, withstand voltage testers, leakage detection equipment, etc.
Patents and Copyrights
Hi-Q Group is the first manufacturer to produce ice bath machines. Our products, from product development, and design to production, all possess independent intellectual property rights. We hold patents for inventions, structures and appearances.
Awards and Other Recognitions
ISO 9001:2000; patents: ZL 2023 3 0580039.5; ZL 2024 1 1557414.4; ZL 2024 2 1478776.X; ZL 2024 1 0993038.7; ZL 2024 2 1312864.2; ZL 2024 2 1362748.1; ZL 2024 2 1418061.5; ZL 2024 2 1547154.8; ZL 2024 2 1592007.2; ZL 2024 2 1662383.4; ZL 2024 2 1797741.2; ZL 2024 2 1842468.0; ZL 2024 2 19093030.0; ZL 20243
Location of Facilities
Hi-Q Group Industrial Park, Beijiao Town, Shunde District, Foshan City, Guangdong Province
Procedures and Practices
Our company is backed by a strong R&D team, which is composed of creative an motivated professionals. Our experienced R&D department provides new product designs by manipulating science and research functions to better serve our clients and promote our products. You can directly sell our patented products. Moreover, we can also help you design products that meet your exclusive sales requirements. We can provide product development files and detailed appearance pictures within one week.

Business Registration Profile

by Addcredit

The supplier information below has been obtained from relevant government agencies in the supplier's country and is subject to change without prior notice. Business Registration Profile verification procedures were conducted by Addcredit, a third-party credit agency

Read Disclaimer
Registered Address
Room 404, 1 Xiangzhou Xiangyue Road, Xiangzhou District, Zhuhai
Incorporation Date
2020/03/23
Legal Form
Limited liability company
Company Status
Live
Registration Agency
Market Supervision Administration of Xiangzhou District, Zhuhai Municipality
Registration No.
91440402MA54ERRCX2
Authorized Capital
RMB200,000
Paid-Up Capital
NA
Import & Export License
Yes
Legal Representative
WANG Yuansheng
Business Scope
General items: technical services, technology development, technology consulting, technology exchange, technology transfer, technology promotion; sales of class I medical devices; sales of class II medical devices; import and export agency; import and export of goods; import and export of technology; domestic trade agent; sales agent; sales of special veterinary equipment; wholesale of protective equipment for medical staff; sales of glass instruments; sales of instruments and meters; sales of intelligent instruments and meters; artificial intelligence basic resources and technology platform; sales of experimental analytical instruments; wholesale of sporting goods and equipment; sales of power-assisted bicycles, scooters and spare parts; bike-sharing services; wholesale of bicycles and spare parts; wholesale of auto parts; sales of battery parts; sales of battery; sales of new energy dynamic equipment; sales of semiconductor lighting devices; sales of photovoltaic equipment and components; sales of solar thermal equipment; sales of non-electric household appliances; sales of special equipment for semiconductor devices. (Excluding those needing an approval by the law, operation may be at the discretion of the enterprise with a business license)
Business Permit Expiry
Shareholders
WANG Yuanfa

Certifications

Product Certifications
Image Standard / Number Issued by Validity Product Name Model
  • EC-RED EC-RED BST Testing (Shenzhen) Co., Ltd.

    2025/01/10

    ~

    No Expiry Date

    ice bath chiller View list
  • CE CE UDEM International Certification Auditing Training Centre industry and Trade Inc. Co.

    2023/08/28

    ~

    2028/08/27

    Professional Recovery ICE Bath Water Chiller /Heater View list

Codes Of Conduct

Equal Employment Opportunity/Non-discrimination
We believe that all terms and conditions of employment should be based on an individual's ability to do the job and not on the basis of personal characteristics or beliefs. We provide employees with a working environment free of discrimination, harassment, intimidation or coercion relating directly or indirectly to race, religion,
sexual orientation, political opinion or disability.
Policy on Forced Labour
Hi-Q Group, a globally renowned factory, firmly adheres to ethical and legal business practices. We take great pride in stating that we categorically reject any form of forced labor clauses. We do not use any prison, slave, indentured, or forced labor in the manufacture of any of our products.
Policy on Child Labour
Hi-Q Group has a zero-tolerance policy towards child labor. We are firmly committed to upholding ethical and legal employment practices. We ensure that our recruitment is strict and comprehensive, verifying the age and identity of every applicant to prevent any underage individuals from being employed.
Policy on Hours of Labour
Our company's working hours policy complies with international labor laws. Employees work five days a week, with a daily working time not exceeding seven hours. They are entitled to national legal holidays and annual leave. Globally, the working hours of our employees in different regions all conform to local regulations. We highly value and actively safeguard the free time and rest time of each and every employee. This not only helps to ensure the well-being and work-life balance of our staff but also contributes to their productivity and job satisfaction.
Policy on Coercion and Harassment
Our company has a strong stance against any form of oppression and harassment. The relationship between superiors and subordinates is open and transparent. We have a sound promotion mechanism in place, ensuring fairness and justice in every position.
Policy on Compensation
We fairly compensate our employees by complying with all applicable laws, including minimum wage laws, or the prevailing local industry wage, whichever is higher. For employees from special families or those with disabilities, we will provide additional benefits and protect their privacy.
Policy on Health and Safety
We maintain a safe, clean and healthy environment in compliance with all applicable laws and regulations. We provide adequate medical facilities, clean restrooms, reasonable access to potable water, well-lit and ventilated workstations, and protection from hazardous materials or conditions. We have purchased medical insurance for each employee and also provide annual medical check-up services.
Policy on Concern for the Environment
Hi-Q Group, a leading ice bath machine manufacturer, is dedicated to environmental protection. We focus on energy-efficient production, minimizing power consumption during manufacturing. Waste materials are carefully sorted and recycled whenever possible. We also strive to reduce the use of hazardous substances in our products and production processes. Through continuous R&D and improvement, we aim to lower our environmental impact and contribute to a sustainable industrial ecosystem.
Policy on Sensitive Transactions
It is our policy to prohibit employees from entering into sensitive transactions - business dealing is generally considered illegal, immoral, unethical, or to reflect adversely on the integrity of the Company. These transactions usually come in the form of bribes, kickbacks, gifts of significant value, or payoffs made to favorably influence some decision affecting a company's business or for the personal gain of an individual.
Policy on Commercial Bribery
We prohibit employees from receiving, directly or indirectly, anything of value in return for using or agreeing to use his or her position for the benefit of that other person. Similarly, commercial bribes, kickbacks, gratuities and other payoffs and benefits paid to any customer are prohibited. However, this does not include expenditures of
reasonable amount for meals and entertainment of customers if they are otherwise lawful, and should be included on expense reports and approved under standard Company procedures.
Accounting Controls, Procedures and Records
Hi-Q Group, upholds a policy that is both legal and socially responsible in finance, operations, and record-keeping. We strictly follow financial regulations, with transparent accounting and regular audits. Operational procedures are streamlined for efficiency and safety, minimizing waste and environmental impact. Records are meticulously maintained, providing a clear audit trail.
Use and Disclosure of Inside Information
Our company has a strict policy regarding internal information use and leakage. All employees must respect the confidentiality of sensitive data. Information is only accessible to those with a legitimate need and proper authorization. Any unauthorized use, disclosure or attempt to obtain internal information is strictly prohibited. We conduct regular security training to raise awareness. Breaches will lead to severe disciplinary actions, including termination and potential legal consequences.
Confidential or Proprietary Information
Our company highly values customer confidentiality agreements and intellectual property rights. We ensure strict adherence to customer privacy terms, safeguarding all shared information. Regarding intellectual property, we respect and protect our own creations and those of others. Unauthorized use or disclosure of either is prohibited. We maintain a secure environment and legal compliance to uphold the trust of our customers and partners and foster innovation.
Policy on Conflicts of Interest
Our company has a well-defined employment conflict of interest clause. Employees must avoid any situation where personal interests could compromise the company's. This includes refraining from having financial stakes in competing firms or engaging in activities that might divert business opportunities. Transparency is key. Any potential conflicts must be promptly disclosed to ensure ethical and proper business operations and maintain the company's integrity.
Policy on Fraud and Similar Irregularities
We strictly prohibit any fraudulent activity that might injure our customers and suppliers, as well as the Company. We follow certain procedures concerning the recognition, reporting, and investigation of any such activity.
Policy on Monitoring
We adopt a third-party monitoring program to confirm the Company's compliance with this Code of Conduct. Monitoring activities may include announced and unannounced on-site factory inspections, review of books and records relating to employment matters, and private interviews with employees.
Policy on Inspection and Certification
We designate one or more of our officers to inspect and certify that the company's Code of Conduct is being observed. Records of this certification shall be accessible to our employees, agents, or third parties upon request.
Intellectual Property
We, as the world's leading Therapy product manufacturer, highly value intellectual property. We safeguard our own patented technologies and R&D outcomes with strict measures. For our clients, we ensure absolute confidentiality and non-disclosure of their IP. Any unauthorized use or infringement is strictly prohibited. Through clear contractual agreements and robust security systems, we maintain the integrity of both our and our client's intellectual property rights.
After-Sales Policy
As the world's largest Therapy product manufacturer collaborating with major brands, our professional after-sales service is a core aspect. We offer prompt responses and solutions within 24 hours. Our dedicated team provides on-site technical support if needed. We ensure product maintenance, upgrades, and replacements to guarantee customer satisfaction and long-term partnership.

Services and Support

Sample Policy
We offer free custom sample services to clients. To apply, please provide your information through our customer information registration form. Upon approval and placement of a formal order, the sample cost will be waived, ensuring a seamless transition from sample to production.
Guarantee
We guarantee our products to be free from manufacturer defects. Liability under this warranty is limited to the replacing of any product found to be defective under normal use.
Export/Import Support
We provide comprehensive import and export services, including dropshipping, for our clients. Simply inform us of the delivery address, and we'll handle door-to-door service. All service fees are disclosed upfront before collaboration, ensuring transparency and ease in our partnership.
After Sales Services
We offer round-the-clock after-sales service, including online installation and remote upgrades. Our dedicated support team is available 24/7 to assist with any issues, ensuring your satisfaction and the smooth operation of our products.
Hotline
(86-150) 8952 3531
Customer Service e-mail
admin@hi-qtech.com

Newsroom

Hi-Q is making steady progress in the chiller field, reaching new heights in its 16-year glorious journey
With 16 years of industry experience and technology, our company has achieved outstanding results in the field of chillers. We always adhere to customer demand-oriented, technological innovation as the core, and are committed to providing customers with efficient and energy-saving solutions.
In 16 years, our company has grown from a start-up stage to an influential enterprise. With stable product quality and high-quality after-sales service, we have won the trust and support of many customers. In technological innovation, our company has always been at the forefront of the industry. We have established a complete R&D team and continuously carried out product upgrades and product development.

Management

Cooperation and Franchise
Hi-Q Group is the inventor and producer of the ice bath chiller and a leader in the cryotherapy industry. Since the research and development and launch of our first recovery chiller, Hi-Q Group has developed rapidly and become a well-recognized and reputable supplier of therapy product solutions not just in China but worldwide.
We began with only 1 assembly line and 5 employees. Now, we have a production workshop with 25 production lines covering an area of 12,000 square meters. There are more than 300 employees worldwide, among which 240 are in China and 80 are overseas. We credit our success to the efforts of providing quality products and services, as well as the commitment of our management team and staff in focusing on always aiming at having long-term business relationships with customers.
We provide customization and R&D services for different types of buyers. With a rapid design process within 2 days and a quick sample-making lead time of 7 days, along with our huge production capacity, we help our clients gain valuable market time and technological advantages.
Welcome to join us in building the therapy industry. Say goodbye to muscle soreness after exercise, help people quickly recover their energy to embrace a new day, and improve people's quality of life.
Contact Person
Dr.VON STAUFFENBERG, ANDRE
Job Title
Co-founder

Trading Services

Trading Activities
As the premier global supplier of ice bath therapy products with over a decade of experience, we leverage our extensive network, efficient logistics, and adherence to international quality standards to deliver superior products worldwide. Our competitive edge lies in our ability to provide customized solutions, swift order fulfillment, and exceptional customer service, ensuring that our clients receive the best product solutions and therapy experience.
Product Range
We provide innovative solutions for both cold and heat therapies. Our cold therapy products include water chillers, paired with ice bathtubs and plunge pod, designed to support athletic recovery, reduce inflammation, and enhance overall well-being. For heat therapy, we offer sauna tents and hot spa tubs, perfect for relaxation, improving circulation, and relieving muscle tension. Our workshop are equipped with professional testing equipment to ensure every product meets the highest standards of quality and reliability.
Supply Chain Elements
As a leading global supplier of cold therapy products, our supply chain is bolstered by a decade of experience, ensuring the procurement of high-quality raw materials and components from trusted international brands. We maintain strict adherence to international certifications, ensuring that all materials are not only effective but also environmentally friendly and safe. This commitment to quality and sustainability gives us a competitive edge in the global market, as it guarantees the reliability and efficacy of our products.
Capital Financing Terms for Buyers
We accept a variety of global payment methods, and for cooperative brand customers with orders exceeding $1 million, we can offer L/C transactions. We also welcome a wide range of distributors and regional agents to join us and become shareholders of our company, sharing in the success of Hi-Q Group toget
OEM Services
We provide OEM service to all buyers around the world. Any design and requirement from buyers will be welcomed. If cooperation terminated, we will return all design manuscripts to customer.
Quality Control Measures
Our product testing process is strictly monitored to ensure the best quality for our clients. We inspect every step of production from basic materials to the finished products.
Product Inspection and Documentation Policies
Our quality control team strictly checks the specifications of the products before delivery to any buyer.
Product Shipping Terms for Buyers
All relevant taxes and shipping costs are to be shouldered by the buyer. We can help collect all goods together if the clients have many suppliers in China.
Minimum Order and Delivery Terms
No minimum order quantity and all in stock for standard goods
The MOQ of OEM products: >50pcs
Lead time: in 1-2 weeks
Staff and Management Structure
Our company boasts a flat management structure that fosters collaboration. With clear roles and streamlined communication, our team thrives, driving innovation and efficiency across all departments.
Staff Verbal and Written Communication Skills
All our staff are able to effectively and professionally communicate through written and verbal skills in both the English language and Cantonese languages. Our foreign employees can also provide regional services, solving communication barriers.
Major Buyers
SPARTAN, ACRTIC, POLAR, PLUNG, LUMI
Major Suppliers
Gree, Midea, Sanhua, Tuya
Major Brands Traded
Hi-Q, Hi-Q Therapy
Key Areas of Expertise
As a cold therapy product manufacturer, we possess proprietary expertise in design, engineering, software development, manufacturing, and after-sales support. Our in-house capabilities ensure top-tier quality and innovation across all product aspects.

OEM/ODM

Factory OEM/ODM Capabilities
As the world's leading supplier of cold therapy products, our factory excels in OEM/ODM capabilities. We offer customized solutions, from product design to manufacturing, ensuring top-quality and innovative cold therapy items. Our expertise and flexibility meet diverse client needs globally. We can also design exclusive products specifically for our clients and grant them patent rights, protecting their market benefits and rights.
Number of Production Lines
25
Factory Size
12000.0 Square Metre
Number of QC Staff
10 to 19
Number of Production Staff
200 to 249
Number of R & D Staff
20 to 29
Years of OEM/ODM Experience
10
Design Services Offered
As the world's leading supplier of cold therapy products, we specialize in bespoke design services, leveraging our expertise to create tailored solutions that cater to our clients' specific requirements. Our advantages include on-demand customization, ensuring that each product meets the unique needs.
Buyer Labels Offered
As a global supplier, we offer custom-label design services that enhance brand recognition and ensure compliance with regulations. Our advantages include cost-effectiveness, flexibility to meet diverse industry standards, and the ability to create a professional appearance that boosts consumer trust.
Materials/Components Used
We pride ourselves on sourcing premium components from international brands and materials that meet international certifications. Our commitment to using only the highest quality, environmentally safe, and sustainable raw materials ensures the efficacy and safety of our products.
Machinery and Equipment Used
Temperature sensors and data acquisition systems, flow testing equipment, power meters, metal plate shearing machines, bending machines, punching machines, argon arc welding machines, press-fitting equipment, assembly line equipment, withstand voltage testers, leakage detection equipment, etc.
Monthly Capacity
2,000 to 2,999 Pieces
Monthly Output
1,000 to 1,999 Pieces
Minimum Order
1 to 99 Pieces
Major Markets Served
Eastern Europe, North America, Mid East/Africa, Central/South America, Western Europe, Asia, Australasia
Other Export Markets
Pacific market
Main OEM Customers
SPARTAN, PLUNG, ARCTIC, POLAR, LUMI

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Visit Us

Direction to the Main Office Building Location
Our company headquarters is located in Hi-Q Group Industrial Park, Xiangzhou District, Zhuhai 519000, China, with convenient transportation. It takes 20 minutes by car from Macau, 40 minnutes by sea from Hongkong and 1 hours by car from Guangzhou and Shenzhen.
Contact Us
24-hour hotline: 0086 198 0756 1550
Service center email: admin@hi-qtech.com
After-sale service: Marketing007@hi-qtech.com
Agency/technical support: Vibrant@hi-qtech.com

Marketing: Annie@hi-qtech.com
Retail service: sales16@hi-qtech.com
Domestic agency: Hedy@hi-qtech.com

OEM & ODM service: Andre@hi-qtech.com
Technology support: RD@hi-qtech.com

Working time: 08:30AM-17:30PM

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